Privacy Policy

Last Updated: July 1, 2023

Welcome to Zaxajee.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address when you make an appointment, register for an account, or contact us.
• Child Information: Basic details about your child such as name, age, and any specific haircare requirements or preferences to provide our services.
• Payment Information: Credit card details or other payment information when you make a purchase or book a service (this information is processed securely through our payment processors).
• Technical Information: IP address, browser type, operating system, device information, browsing actions, and patterns when you visit our website.
• Communications: Content of emails, messages, or calls between you and our staff.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and managing appointments and transactions
• Personalizing your experience and offering age-appropriate haircuts
• Communicating with you about appointments, services, promotions, or events
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to enhance website functionality
• Protecting against fraudulent or unauthorized transactions
• Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, appointment scheduling services, and IT support.
• Legal Requirements: When required by law, such as in response to a subpoena, court order, or similar legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information in any other circumstances where we have your explicit consent.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or complete incomplete data.
• Right to Erasure: You can request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You can request restriction of processing under certain conditions.
• Right to Object: You can object to our processing of your personal data.
• Right to Data Portability: You can request transfer of your data to another organization.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

As a children's hair salon, we understand the importance of protecting children's privacy. Our website is not intended for children under 16 to use directly. We only collect information about children with parental consent and only as necessary to provide our haircut services. We never knowingly request or collect personal information directly from children under 16 without verifiable parental consent.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the purpose is fulfilled, we will securely delete or anonymize your information unless we are legally obligated to retain it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website or by mail to our physical address.

Effective Date: July 1, 2023